Date Published: August 2012
Author(s)
Emile Morse (NIST), Mary Theofanos (NIST), Yee-Yin Choong (NIST), Celeste Paul (NIST), Aiping Zhang (NIST), Hannah Wald (BAH)
This paper presents the findings of a PIV usability pilot study conducted at NIST during the summer of 2010. The study focused on factors that affected users' perceptions and adoption of PIV smartcards. Based on observation of the study participants, the researchers present recommendations that can be used to improve the usability of PIV smartcard implementations at NIST and elsewhere - particularly within the Federal government, where HSPD-12 mandates smartcard use.
This paper presents the findings of a PIV usability pilot study conducted at NIST during the summer of 2010. The study focused on factors that affected users' perceptions and adoption of PIV smartcards. Based on observation of the study participants, the researchers present recommendations that can...
See full abstract
This paper presents the findings of a PIV usability pilot study conducted at NIST during the summer of 2010. The study focused on factors that affected users' perceptions and adoption of PIV smartcards. Based on observation of the study participants, the researchers present recommendations that can be used to improve the usability of PIV smartcard implementations at NIST and elsewhere - particularly within the Federal government, where HSPD-12 mandates smartcard use.
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Keywords
PIV; smartcard; PIV smartcard; usability; logical access; authentication; multi-factor authentication; MFA; HSPD-12; Homeland Security Presidential Directive 12
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